The Team of the Year recognises a team from within the industry who consistently go above and beyond in their duties every day.
A Team may be a grounds staff, housekeeping, administration or management who keep the grounds tidy, the front office, cabins and facilities who benefit the business through their hard work and dedication, ensuring that guests always rave about your park.
Employers should consider nominating any team within their park that makes an impact in terms of the smooth running of the park, guest feedback or any other criteria that you believe has a positive impact on your park.
The winner of this Award will receive:
The 2022 Team of the Year Award
Profile in an upcoming next edition of the Parkies Post
A blog on the team on the Caravanning Queensland consumer facing website
A feature on the Caravanning Queensland Facebook and Instagram pages
Recognition in the 2023 Queensland Caravan Parks Directory
Judges are asked to determine how well the nominee has followed the instruction provided (e.g. have all of the questions been answered, and has the appropriate additional information been provided).
Each question, or piece of information requested, will be allocated a score (up to x points). Judges will score the answer of each question out of that score and give the nomination a total score out of 10 (with the overall score weighted more heavily than the other scores) - these scores will be added up (maximum of 100 points) and used to the determine a winner.
Park the Team is Employed by
About the Team (worth up to 20 points)
Why the team should win this award? (worth up to 20 points)
Anything else you would like the judges to know (worth up to 10 points)
Relationship to Nominee
Nominator's phone number
Photo of the team - please supply as a JPG or PNG file (worth 5 points)
A minimum of one written reference or recommendation from a manager or other appropriate person/s (worth up to 10 points)
Guest or peer feedback (worth up to 10 points)
Park logo - please supply as a JPG or PNG file (worth 5 points)
Please note, a nomination may be marked down if all of these items are not included.
With all nominations it is important that the judges can see clear empirical evidence of improvement, not just anecdotal evidence of the improvements. Empirical evidence makes it easy for a judge to justify their reasoning in terms of scoring each nomination.
Provide a short statement about how the team work together. Outline of the team, their role in the park, consider how the group work together and what sets them apart from other teams, including how they interact with other staff within the park.
Explain why the team is known for their consistent high performance.
Consider identifying measurable highlights; be it financial (as a percentage is fine), operational (guest testimonials or increases in Net Promotor / review scores, or increase in social media engagement as an example), or initiatives that this team has implemented that would not have occurred without their input.
Outline why the team would be deserving winners of this award.
This is the opportunity to define the difference between a contributing team and a team that is always going above and beyond to build the park reputation, and how the nominated team is achieving this.
Consider providing examples of where the team has gone above and beyond. This may include customer feedback and reviews, feedback from other organisations or from within your business.
Is there anything else you would like the judges to know to assist them with the judging process?
It is important in any awards application to give as much information as possible and take every opportunity to showcase the achievements of the nominated team. Use this question to provide additional information, this may be why the business is proud of the nominated team, what winning the award would mean to the nominated team or something else you feel is important for the judges to know.
You may also include the names of the team members who have gone above and beyond.
It is important that you include each of the items requested in the other information supplied section, this is a chance to get some easy points and in the past has been the difference between the winning nomination and the nomination that came second.
Ingenia Holidays Cairns Coconut
The Ingenia Holidays Cairns Coconut team work tirelessly to provide a guest experience second to none, constantly exceeding guests expectations.
Nominations should be made by the employer of the nominated team.
The nominated team must have been employed by a current financial park member of Caravan Parks Association of Queensland.
Contractors of current financial members of Caravan Parks Association of Queensland are not eligible unless their company is directly responsible for the day to day running of the park.
Nominations are made using the official online entry form.
CPAQ reserves the right to not present this Award if no nominee achieves a score of 60 or more.
We look forward to welcoming you to RACV Royal Pines Resort on the Gold Coast in March for the 2022 CPAQ Conference!